Computer Troubleshooters – Pennsylvania

Franchise Location - East Penn

Owner – Don Christman

Franchise Since - 2003

Background: Previous to joining Computer Troubleshooters, Don was an IT Architect and Software Engineer for several companies in the Lehigh Valley.  Don (pictured below) has leveraged this knowledge to run his own IT consulting company.  He is the Pennsylvania team's go to guy for the latest in hardware and software technology and frequently gives presentations regarding the latest technology trends.  Don is an invaluable member of Computer Troubleshooters and we look forward to more of his contributions in the future.

Entrepreneur Magazine recently ranked Computer Troubleshooters as #282 among the top 500 Franchises, #51 among Low Cost Franchises and #84 among Top Home Based Franchises.  The full article is at http://www.entrepreneur.com/franchises/computertroubleshooters/289680-0.html.  Computer Troubleshooters has also been ranked as a top franchise by Entrepreneur Magazine in 10 of the last 11 years.

Franchise Business Review has listed Computer Troubleshooters as a top franchise for the 7th year in a row.

Computer Troubleshooters has partnered with the world's largest search engine marketing firm. Yodle is a leading local online advertising company with a simple mission: to connect local businesses with consumers so simply and cost-effectively that business owners can’t imagine any other way to advertise.  By leaving the complexity of running a local online advertising campaign to our partners, it allows our franchises to concentrate on running their business. 

Computer Troubleshooter Franchises from across Pennsylvania recently met at their annual statewide meeting.  The franchises meet periodically throughout the year to discuss various topics, industry best practices, and ways to make their business more profitable.  One of the topics discussed was entitled, "Toolkit – What We Use."  Below is one of our tech gurus, Don Christman, modeling his hat that contains several lights for that hands free illumination effect. 

Our 2012 Franchise Business Review survey results are out, and you can find them here:

http://report.franchisebusinessreview.com/?m=674V1XO

This is the organization who ranks franchise systems based on how happy their franchisees are, and they have routinely ranked Computer Troubleshooters in the top 12 of all franchise systems every year. Will we be in the top systems for 2012? The ranking won't come out for a few months, but our overall franchisee satisfaction rating us UP again, which frankly is amazing considering the overall economy and mood in the country these days.

So as you're checking out franchise opportunities, please do check out our survey results on the FBR website, there's some great information there for you.

Franchise Business Review has recently completed surveying our Franchises.  Below are a few of the many comments from the franchisees:

The franchise continues to be the leader in our market segment. Chip and others are great leaders that continue to show dedication and support for all franchisees worldwide. The conferences they put together are a goldmine for opportunities to learn and network with fellow CTs. The continue to update processes and improve onmany aspects of the franchise system. as always, there is room for improvement in some areas like web portal and vendor programs, but the franchise has taken huge steps to improve those and continues to do that!

I cannot imagine another franchise that involves its franchisees more than Computer Troubleshooters does. At the same time, it understands that franchisees have their hands full operating their businesses every day and one of the things we look for is "vision". The franchisor has been diligent in its responsibilities here and has prepared us for impending changes in the environment.

I believe we still have the "B.E.S.T." franchise in the world. We have the best people, support, and ideas. You cannot go wrong with us. It takes strong commitment and hard work to make a franchise. CTUSA is always there to help. You have to want to succeed.

Several Pennsylvania Franchises are celebrating anniversaries this month.  They are:

• Dave Rubin of Computer Troubleshooters - Bensalem (8 years)
• Rich McAllister of Computer Troubleshooters – Stroudsburg (7 years)
• Tom & Lisa Lutzi of Computer Troubleshooters – Bethlehem (6 years)
• Darryl Ryder of Computer Troubleshooters - Doylestown (5 years)

Congratulations to all of you!

Several Pennsylvania Franchises received awards at the annual Computer Troubleshooters Conference held recently in Atlanta, Georgia.

Computer Troubleshooters – Allentown.  Franchise Owner, Bob Baumert was recognized at the annual Computer Troubleshooters North American Conference for the following awards:

Bronze Sales Achievement

Runner-up Franchise of the Year

Computer Troubleshooters – Bethlehem. Franchise Owners, Tom & Lisa Lutzi were recognized at the annual Computer Troubleshooters North American Conference for their Silver Sales Achievement.

Computer Troubleshooters – Pittsburgh.  Franchise Owner, Jeff Joll was recognized at the annual Computer Troubleshooters North American Conference for the Rising Star Award.

Computer Troubleshooters was named one of the top franchises by Franchise Business Review.  Click here to see the entire 2011 Business Guide.

Franchise Location - Bensalem

Owner – Dave Rubin

Franchise Since - 2003

Background: Previous to joining Computer Troubleshooters, Dave was a Service/Network Manager for a large corporation in the Philadelphia area.  Dave (pictured below) has earned many acreditations in his career including an MCSE and is valuable member of the Pennsylvania team.  His business continues to grow and mature.